Shipping policy
Welcome to Anukiran.co.in, the official website of Anukiran Herbaceuticals Pvt. Ltd. We strive to ensure a seamless shopping experience and timely delivery of your Ayurvedic products. Please review our shipping policy below for detailed information on how we handle orders and deliveries.
1. Shipping Locations
We deliver to most locations within India. Currently, we do not offer international shipping.
2. Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
- Standard delivery typically takes 3-7 business days, depending on your location.
- Delivery times may vary due to unforeseen circumstances such as weather conditions, logistical challenges, or regional restrictions.
4. Shipping Charges
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Free Shipping: Available on orders above ₹999.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email , Whatsapp or SMS to monitor the status of your delivery.
6. Delivery Partners
We collaborate with trusted courier services to ensure reliable and timely delivery of your orders.
7. Address Accuracy
Please ensure that the delivery address and contact details provided at checkout are accurate and complete. Incorrect or incomplete information may cause delays or non-delivery.
8. Undeliverable Packages
In cases where a package cannot be delivered due to:
- An incorrect address
- Unavailability of the recipient
- Other unforeseen reasons
The package may be returned to us. If so, we will contact you to arrange for re-shipment. Additional shipping charges may apply.
9. Damaged or Missing Items
- If your package arrives damaged or with missing items, please contact our customer support within 48 hours of delivery.
- Provide your order number, photos of the damaged package, and other relevant details for prompt resolution.
